What Qualmark Means for MajorDomo

16th September 2022

We were recently awarded a Qualmark Silver Award! 

In the world of tourism and hospitality, maintaining a high-quality standard is essential for success. 

For travellers seeking unforgettable experiences and comfortable stays, a trustworthy quality assurance system is invaluable. Qualmark, New Zealand’s official quality assurance agency, ensures that tourism accommodation providers offer excellent services. 

We’re thrilled to share that MajorDomo recently achieved a Silver rating from Qualmark for our very first audit (the ratings are in order of Bronze, Silver and Gold).

In this blog, we’ll delve into what this recognition means for us and, more importantly, for you – our valued guests.

Qualmark: Setting the Gold Standard for Quality Assurance

Qualmark is a prestigious, world-renowned quality assurance system designed for New Zealand’s tourism industry. Whether you operate a boutique bed and breakfast or a luxurious resort, Qualmark assesses your properties on various factors, including environmental sustainability, safety, and service quality. 

Ratings are given in the form of stars, and a Silver rating is no small feat, signifying a high level of dedication to meeting and exceeding visitor expectations.

What Does a Silver Rating Mean?

A Silver rating from Qualmark signifies that we have reached a noteworthy milestone in providing top-tier service and upholding high standards. Here are some key aspects that have contributed to our Silver rating:

Quality of Service: Our commitment to exceptional service has been recognised. We ensure that our guests receive warm and personalised hospitality from the moment they arrive until departure.

Sustainability: We take sustainability seriously. By minimising our environmental impact and promoting eco-friendly practices, we are contributing to the preservation of New Zealand’s breathtaking landscapes. Find out more about how to protect New Zealand when you are visiting and more about our environmental policy

Safety and Accessibility: Our facilities are designed to ensure the safety and accessibility of all guests, regardless of their needs. We have made sure that our villas are comfortable and secure for everyone.

Community Engagement: Our active involvement in the local community demonstrates our dedication to enriching the overall tourism experience for our guests. We support and collaborate with local businesses and initiatives to provide a well-rounded experience.

Benefits of Staying at a Silver-Rated Qualmark Accommodation

For our guests, choosing a Silver-rated Qualmark accommodation has its advantages. When you stay with us, you can expect:

Quality Assurance: Our Silver rating ensures you receive top-notch service and amenities, making your stay memorable and enjoyable.

Environmental Responsibility: By choosing us, you are contributing to sustainable tourism. We take measures to minimise our impact on the environment and promote eco-friendly practices.

Safety and Accessibility: Our villas cater to the diverse needs of our guests, ensuring that everyone can enjoy a safe and comfortable stay.

Local Engagement: You’ll get the chance to experience New Zealand’s rich culture and community by staying with us as we actively participate in local initiatives and support nearby businesses.

Our Silver rating from Qualmark is a testament to our commitment to excellence and our dedication to providing the best possible experience for our guests. 

We are proud to be recognised for our efforts in providing high-quality services, promoting sustainability, ensuring safety, and engaging with our local community. 

When you choose our Silver-rated Qualmark accommodation, you are not just choosing a place to stay; you’re choosing an experience that reflects the very best of New Zealand’s tourism industry. 

Over the next 12 months, we’ll be working towards a Gold-rated Qualmark accommodation, which shows our commitment not only to our guests but to this beautiful place we call home.

If you would like to find out more about Qualmark, pop on over to their website

We look forward to welcoming you and offering an unforgettable stay in our beautiful corner of the world.

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