Testimonials

Testimonials

Read authentic testimonials from Majordomo guests.

February 2022 - Mahu Whenua

"We really enjoyed our time at Mahu Whenua.  Traveling from Queenstown it was great to find such a luxurious and relaxing location so close to home but yet giving us the complete break from day to day life that we were after.  The lodge accommodation for us with our two children was great and definitely more spacious than we anticipated." 

February 2022 - Cloud 9

"It is an amazing destination and place to stay, the weather wasn’t very nice but we were more than happy to stay at the house for the main of time as it was beautiful & had everything we needed"

February 2022 - Onetangi Oceanfront

"We have been customers of MajorDomo on a number of occasions in the past and have always been very impressed with your service and the properties available."


January 2022 - Kahurangi

"The Villa was amazing, stunning views, perfect layout for our group, spacious and comfortable, handy location to town - we couldn’t have asked for better!

Thank you for your assistance with the booking and the stay."

November 2021 – Riverview Retreat

"Wow! What an amazing house, perfect for what we wanted it for, seriously impressed with the high quality of everything, the view was as good as the photos.

The whole team at MajorDomo made our stay here so easy. Will be recommending to everyone!"

October 2021 – Shotover Point

"We absolutely loved our time at Shotover Point! Would definitely recommend to friends and family - great location great amenities and quiet place to rest and relax. Can’t say enough good things about our stay."

July 2021 – Braeside

"Thank you so much for your assistance. We will definitely be back. We've already recommended Braeside to our family and friends. Take care and stay safe."

June 2021 – Kahurangi

"Beautiful property, well appointed, stunning views, very spacious and great hosts, would 100% recommend and stay again"

January 2021 – Riverview Retreat

"Very well located, beautiful dramatic views of the shot over river, comfortable and cozy house with all the amenities you need. Had a problem while on the house during our first night but the team promptly came to resolve it (even though was January 1!). The spa pool is great!"

September 2020 – Kahurangi

"Beautiful property, great amenities and fantastic communication."

September 2020 – Alpine Retreat

"AMAZING!! Such a beautiful stay, views facing the lake were unbelievable - loved the luxe touch with blankets, fireplace and even welcome set up/ cleanliness! Will definitely book again perfect place to unwind in style after a long day shredding the pow! "

March 2019 – Shotover Point

“The aspect / views of this holiday house is beyond words. I found it so close and convenient to and from the airports shopping facilities. I love having complete privacy surrounded by a vineyard it’s truely magical. It’s so warm and cosy in the house with the romance of the open fire and it was so luxurious with heated concrete floors throughout the house. Not to mention the spa with the outdoor fireplace is heaven after a day on the slopes. This house is styled to perfection but has a nice home away from home feel.

The kitchen is so well equipped I think it’s better than my kitchen at home. Every detail has been thought of down to different wine glasses for every type of wine.  I particularly liked the walking/ bike track to the Shotover bridge. I felt very safe riding my bike from the house.”

March 2019 – Kohatu

“If you want to share wonderful experience with a large family, or group of friends, Kohatu is the place to stay! The home is beautiful, with everything to make you feel right at home, if fact, probably better than your home! With large living spaces inside and out, beautifully rustic, yet clean and contemporary, this home is the place to stay! The kitchen is large and so well stocked for families that love to cook! The tennis courts, swimming pool, hot tub, trampoline, and pool table, make this a fun home for everyone! We feel like we really lucked out getting to stay here and experience beautiful Wanaka in style!”

Dec 2018 – Wharenui

“Definitely recommend staying here, the property is private yet close to Arrowtown and Queenstown. We were greeted on site and given a rundown of the property and how it worked. Beds were super comfy and lovely clean linen, plenty of towels and the kitchen had everything we needed. Lovely spaces within the property for a large group. The main lounge would be fabulous in winter with the fire roaring. Would love to come and stay again.”

Nov 2018 – Kohatu

“This place was incredible. A lot of places look good in pictures and then when you get there the pictures don't do it justice. The pictures were not nearly as good as the property. I can't speak highly enough of this house. Would rent again 10 out of 10.”

Sept 2018 – Wharenui

“This is a great facility for large groups like ours, with lots of common spaces such as living areas with fire places in door and outdoor, great hot tubs, kitchen and dinner places, etc for our group to get together to enjoy the time at the facility. The host service was super with quick respond to our questions and request. Would definitely recommend the place and come back!”

August 2018 – Three Peaks

“What an incredible property! Very homely, warm, incredible views and modern.”

June 2018 – Queenstown Views

“Fantastic house with top-notch service. The staff was incredibly attentive and helpful throughout. The kitchen, laundry, grill, and hot tub all were perfect and great additions to the main show: The View. Honestly, the best view from any place we've ever stayed. Fall down spectacular. Our phones are now full of the gazillion photos we took of every changing moment of the water, mountains, and sky. We saw the most beautiful sunrise AND sunset that we've possibly ever seen anywhere! Just sitting and watching the boats buzz about the lake and the sky and water change color with the weather made up most of our time there. We definitely missed out on some of the local "activities" because we just wanted to sit, relax and stare! And the house is so comfortable, it's easy to do. Enjoy!”

June 2018 – Queenstown Views

“Overall what an unfaultable stay at Shotover Point. I can not recommend this property enough. I definitely will be booking this property again for my next family holiday.”

December 2017 – Mahu Whenua 

"It was truly splendid having stayed at Mahu Whenua. What was best was the homely feeling at our stay. We felt as of we were at home. And thats the best part. We would love to stay with you guys again or at any other private villas of yours. Thank you for the hospitality!"

November 2017 – Riverview Retreat

"We were a group of 10 who enjoyed 4 glorious days at this lovely home . We were expecting a lot from the property & hosts and these expectations were exceeded. The house is very well equipped , especially if you intend to self cater . Once we checked in we did not need to call on the hosts for anything but I am sure they would have been there to assist without delay . For a party of 10 we never felt the home wasn't big enough accommodate us or that we lack in privacy etc . This is a warm, inviting and wonderful place that is professionally managed , we could not have wanted for better."

October 2017 – Kahurangi

"Kahurangi exceeded our expectations, it was so comfortable and the kids loved it! The location and accommodation was better than we could have hoped for. When we come back we will bring friends and they can stay next door!"

September 2017 – Three Peaks 

"We absolutely enjoyed our trip to Queenstown in the first week of September. From start to finish, your team was brilliant! From recommending Three Peaks to us from the many accommodations at the beginning, that not only suited our budget but also our need to have privacy, to the hassle free check out procedure. Three Peaks was gorgeous! All of us from the adults to the kids, we absolutely loved the house with its luxurious fittings, beautiful surroundings plus the games that we played. We were so comfortable in Three Peaks that we were torn. We rather stay in than venture out as tourists. The boys loved the table-tennis in the garage, that was a surprise! We had a wonderful time having dinner in front of the fireplace including roasting marshmallows something we can never have in Singapore. Thank you for giving us fond and beautiful memories of our family vacation in Queenstown. I appreciate it very much.

I have recommended your company to my friends already and I will remember your team if I am going back again in future."

September 2017 - Papillon

"Papillon was incredible – well laid out, modern, private and the view was amazing. There were great added features including Netflix and music. We loved it and did not want to leave! We will stay again!"

September 2017 – Kahurangi

"Our booking experience was brilliant and very professional. Charlotte made everything so easy. The thought to the layout and furnishings at Kahurangi is brilliant. The facilities were perfect, we loved the kitchen it has everything you could need, the hot tub is fantastic after a day skiing and the view is amazing. The location was great – an easy walk to town, very quiet place to enjoy the surroundings."

May 2017 – Waldman Cottage

"My family and I recently spent 10 days at the lovely Waldmann Cottage in Queenstown, an absolutely fabulous 4 bedroom home in the heart of town (well, just up the hill anyway), with spectacular views and everything we could possibly need. We were celebrating my parents' 80th birthdays, and the gals at MajorDomo - Charlotte and Grace - couldn't have been more accomodating in helping us plan all sorts of fun things. They connected us with an excellent private chef for the special birthday dinner, arranged a private cruise on the lake, and helped us book various other activities, and we felt extremely well looked after during our stay. I am a vacation rental owner / manager myself, and previously worked in the travel industry, so I had high expectations of the house and the MajorDomo team .... those expectations were not only met but exceeded. I'd highly recommend the team at MajorDomo and will be recommending them to friends and family looking to travel to New Zealand in the future."

July 2017 – Kahurangi

"The Majordomo folk are friendly, responsive and anticipated our needs. They offer a great concierge service. We arrived to some fresh cupcakes as a welcome gift - our only problem was the children deciding which ones they wanted! Kahurangi has a stunning design, great views to while away the hours/wake up to, very central - 10 mins to town."

July 2017 – Kahurangi

"We were blown away both by the quality of the house that we stayed in, as well as the service that your company provided for the duration of our stay.

As soon as we saw it, we couldn't believe how new and stylishly furnished it was. It was the perfect house for two families to spend a week together, and the detail and thought that was put into the property was amazing - because of how carefully you set out all the instructions, we really didn't have any issues with how to use anything in the house and just enjoyed our stay. We loved the mid-week clean, all the toiletries and towels that were left in the apartment, as well as the thoughtful welcome gift you left us (which tried unsuccessfully to find where you purchased those delicious cupcakes!). Thank you so much for making it such a memorable week!"

July 2017 - Shimmerlake

"Beautiful house, amazing host and stunning views."

May 2017 – Ranui

"An amazing place to stay, 900m from town centre it was so easy and accommodating for the group. A Perfect base to enjoy Queenstown from."

April 2017 – Papillon

"I've just spent a glorious week in Queenstown. The team at MajorDomo, Charlotte and Grace, contributed to an effortless stay, from stocking our rented house with groceries to organising activities and securing reservations at popular restaurants. I cannot recommend them highly enough."

January 2017 - Bellbrae

"Our family had an amazing time in Queenstown...the first overseas holiday for our three kids! Great service from MajorDomo and a house that suited us as a home away from home, at least for a week. We'll be back!"

January 2017 - Papillon

"This has been a fantastic trip and I have to say the first time that the accommodations and services exceeded my expectations! Thanks to you and the entire Majordomo team for a great and memorable trip."

January 2017 - Speargrass Villa

"We enjoyed our stay at Speargrass villa very much. We thought the service was friendly and helpful from the reservation of the property to suggesting and arranging activities. Although it was over Christmas, we appreciated the very prompt replies from the team. Thanks to the team for a seamless holiday experience in Queenstown."

December 2016 – Three Peaks

"Our stay at Three Peaks was absolutely fantastic. From the moment we got to our property late in the evening to find lights and heating on and a hot spa waiting for us, our stay was magical. At every stage the MajorDomo team were there to help with everything we could possibly need and simply made it easy and enjoyable at every point. I couldn't recommend it highly enough. Thanks again for having us!"

December 2016 – Wharenui 

"Right from enquiry through to leaving, everything was professionally handled with each interaction always helpful, friendly and proactive with helping us have our much awaited and special holiday. Our day out heli-rafting and lunch at Amisfield was fantastic and Helen the babysitter that MajorDomo organised was absolutely lovely – a real professional looking after 4 four year olds for a whole day.

Wharenui was everything we hoped it would be. The setting is truly magnificent, the property and the home are beautifully presented and the quality of the linen, guest amenities and facilities were really appreciated, particularly after two weeks in a campervan. The property has so much to enjoy – the tennis court and pool table where great fun. The kids loved the spa and must have had a hundred games of hide and seek in the garden with another 100 laps on scooters around the tennis court. It was so spacious and the two families effectively had their own apartments and the two lounge areas were great as were the open fires. I really can't say enough about the a wonderful time we had there."

November 2016 – Ekara House

"We had a fantastic time in Queenstown and MajorDomo played a Major part in ensuring we had a great time and that all of our plans, activities and needs were catered for. The MajorDomo team offer a very personalised, friendly and professional way of communicating, organising and delivering on all of your accommodation, dining, activities, tours and transport needs to ensure you get the best out of your holiday. We certainly got the best that Queenstown had to offer, all thanks to MajorDomo."

October 2016 - Three Peaks

"We recently stayed at Three Peaks, Queenstown and wanted to stay forever! As keen skiers, golfers and walkers we were in a perfect location to access it all within 30 minutes of the front door. Feeling at home at the end of the day we enjoyed sitting in front of the outdoor fireplace and watching the lights of night skiing at Coronet Peak or from the spa pool watching the sunset over The Remarkables mountains. More than a home away from home, Three Peaks, Queenstown is a combination of luxury and total indulgence."

September 2016 - Three Peaks

"The moment you walk into Three Peaks villa you know that you are somewhere special. The view of the mountains takes pride of place but the house is also beautifully decorated with every attention to detail. The layout is fantastic, with space for everyone and for entertaining. There is so much to do in Queenstown but in this is villa you won't want to leave! The outdoor living area also plays to great entertaining with a huge outdoor fire and an amazing spa pool to soak in after a busy day. We can't wait to go back!"

August 2016 - Three Peaks

"The location of this villa is perfect! It was fantastic being able to see both Coronet Peak & The Remarkables ski fields from the villa when gauging whether a day skiing or golfing was just what the doctor ordered. Being so new and spacious the house was a treat to stay in – it is private and quiet, and handy to everything in the area including the river for walks."

May 2016 - Kakara Moana

"Thanks Grace all of us had a great time. The villa was fantastic with more than enough room for four couples.The amenities were first class luxury,and the villa was stocked with all you need for a stay in Queenstown. The location was ideal and the views were remarkable.

The service provided by you and the staff was much appreciated. Our request for a platter of nibbles and French Champagne on arrival was just the thing to get us in the mood for our break from reality,and we thank you for attending to same.

All in all I consider the villa the best of all the houses I have rented in Queenstown. We will be recommending the house and your services to other friends who wish to stay in Queenstown."

August 2015 – Shotover Point

"The property was absolutely stunning and so very perfect for our family.

We recently spent two weeks at a stunning property called 'Shotover Point, Queenstown', courtesy of MajorDomo. We are a family with two small children and embarking on a two week skiing holiday is no small feat. The property was absolutely stunning and so very perfect for our family. We had ample space, with the generous living rooms and large bedrooms. The stunning lawns and vineyards proved not only a perfect outlook whilst enjoying a wine, but a wonderland for the children to explore. Shotover Point has luxury beyond luxury, with the interior design and fittings making it such a treat to spend two weeks enjoying. The views are breathtaking and we even enjoyed snow at the property on our final days. The location made it quick to commute to the mountains for skiing and perfectly situated to enjoy restaurants in both Queenstown and Arrowtown.

Last, but certainly not least we contacted Fiona less than two days before our arrival to enquire about their concierge service. We had left almost everything to the last minute and help was needed. Fiona ask me to send through the list (which was long!) and within 24hours, she had everything either done or well on the way. We arrived at the house with the pantry's stocked with the finest food and beverages, toys for the children, in-house ski hire, and a huge array of activities, dinners and babysitting planned for the duration of our stay. Not only was the service absolutely impeccable and the amount achieved beyond belief, Fiona was such a gracious and wonderful host. Everything about our holiday was fabulous and we really do owe it all to MajorDomo and Fiona. We provide the highest recommendation to MajorDomo and look forward to using their services in the years to come."

August 2015 - Riverview Retreat

"Thank you for a wonderful stay!  The views were amazing and we thoroughly enjoyed our family time around the fire!  We will be back!"

June 2015 – Amaroo

"Amazing Location - Breathtaking Views with Fabulous Facilities. Amaroo is a beautiful property and has everything you can want from a luxury vacation rental in Queenstown. We stayed as a family for Mum's 60th Birthday and it was truly memorable. We took up the in-house chef to come cook us a birthday feast and it was simply wonderful. Views are unbelievable, kitchen and finishings are of the highest standard and the beds all super comfy. Lovely and warm with the heated floors and fire place - we even used the outdoor heated spa despite it being high winter! Serviced provided by Lisa and Fiona is above and beyond and we can't wait to return for (hopefully) another family milestone in the future!"

June 2015 – Black Cottage

"I've given it a lot of thought, but I cannot do a better job of describing how fabulous Black Cottage and MajorDomo are than their website already does. Everything said is true and, if anything, it's even better in real life. A self-confessed fusspot, there are very few places I cannot fault but waking up snug in Black Cottage surrounded by snow was absolute perfection and knowing that MajorDomo was always there ready to help was amazing. Thank you to owners for sharing this magical place with us and also to Fiona (MajorDomo) for all her kindness and sense of humour."

November 2014 – Shotover Point, Villa South Pacific and Amaroo

"Wow!! What an amazing trip to such a stunning location with so much of our enjoyment attributed to the impeccable organisation and activity selection of Fiona and Lisa at MajorDomo. I was a terribly difficult client in that we were moving the goalposts almost daily and not once do you show any outward frustration despite being more than justified to do so on occasion. Nothing was too much trouble. The properties at Shotover Point, Villa South Pacific and Amaroo were just spectacular – all so beautiful, full of character and so very different from one another. Suffice to say that the success of my 40th celebratory month were largely the result of all the work of Major Domo and I wouldn't change a single thing if we were to do it all again. I have absolutely no hesitation in saying that anyone looking for the best of everything in Queenstown simply must contact Fi and Lisa at MajorDomo. Thank you, thank you, thank you for creating memories to last a lifetime."

November, 2014 – Kakara Moana

"We wanted to thank you for your amazing efforts with our Queenstown travels.

Firstly, last week's Queenstown golf trip was brilliant! Kakara Moano was an excellent suggestion, close to town, spectacular views and very comfortable. The transport, restaurant bookings and general help with little things made the stay so enjoyable as we could just relax in the knowledge that we were getting the best of everything. We were also very appreciative of the flexibility you were able to provide us with as we changed plans due to longer lunches and slower than expected golf rounds! Scott St John said you had Queenstown on a string and he was right.

Having been to Queenstown before, Beth and I got a real kick out of being able to show our friends a great time. They are still raving about the great restaurants and great golf. They wanted us to pass on their thanks as well, and said that when they plan future trips (which I am sure they will do) they will make sure that they get you to sort it all out for them.....

...We can't wait to get back in January. Thanks once again, MajorDomo has got six loyal fans from last week's trip!"

July 2014 – Kakara Moana

"For our recent trip to Queenstown we booked our accommodation through Fiona at MajorDomo.

From the moment of booking, Fiona was involved and helped us plan every part of our trip, this made getting there all the more easier as all our ski hire, lessons and household needs were taken care of before arriving.

The house was beautiful and had everything we needed for luxury stay in Queenstown, the furniture was comfortable yet luxurious and the views to die for. Every need was taken care of, and Fiona was always on hand to offer help with planning of activities and bookings. I would definitely be using MajorDomo for my next trip to Queenstown, the service and accommodation were equally wonderful and I would highly recommend their service."

July 2014 – Kakara Moana

"Incredible, beyond ALL expectations.  This property is stunning, even better than the photos. The kitchen is perfect for entertaining not only the family but friends who popped in to visit. The lounge area was warm and inviting, the bedrooms huge and bathrooms excellent. What made it even better was the care and attention paid to us by Lisa from MajorDomo. Lisa suggested several activities and restaurants; all of which, without exception, blew us away. Everyone was so gracious and friendly, we seriously had one of the best, most relaxing family holidays ever."

May 2014 – Kahiwi, 13 Malaghans Ridge

"KAHIWI, 13 Malaghans Ridge is a luxury getaway that is impossible to tire of. From the moment you enter the Millbrook Estate with all its wonderful facilities, you can't help relax and breathe in the fresh air. The house is stylishly decorated and manages to make you feel at home instantly. The living and dining areas are set up perfectly for both a family or group holiday, and the bedrooms are all a generous size which provide a private escape too. We have stayed there twice now, and can't wait until we come back again. It truly is a piece of heaven on Earth!"

March 2014

"We were a group of 8 kiwis from Auckland, all of whom are reasonably familiar with Queenstown. Notwithstanding, Fiona and Lisa managed to sculpt a new, refreshing experience of seeing previously unexplored sights together with a delicious dining experience. The service was seamless - from being met at the airport to when we left, which with busy people is a serious plus."

March 2014

"We have a delightful stay in your beautiful home. It was so comfortable and the fire so cosy.  We experienced every season from bitterest cold to perfect warm Autumn the day we played golf at Jack's Point."

March 2014

"Thank you.. We have had such a fabulous week staying in your beautiful home – it was just perfect. Our bedroom was so warm and cosy when it was freezing outside."

February 2014

"Fiona Stevens and her Team arranged a wonderful day of activities for our non-golfing guests when my husband celebrated his birthday in Queenstown. We started with fashion, moved onto art and finished with fabulous food and wine. It was a great day and a highlight of the trip."

November 2013 – Bellbrae

"Wow!" ...... pretty much sums up Bellbrae in one word.  Thanks Fiona.  What a magic place. Beautiful home, superbly set up - has everything you could possibly think of ....and more! Fantastic location , so nice and quiet and just ..... comfortable.Awesome views from every part of the home. Pretty nice lake and mountains outlook to wake up to. Had trouble getting the kids out of there. Thanks for everything you and the MajorDomo team did to make for an enjoyable stay – pre-heating the spa pool, having the house warm and under-floor heating all set and cosy before we got there, firewood piled up – you just make it so easy to just move in and chill out. Definitely be back again real soon! Careful .... we may not leave. Thank you again."


Winter 2013

"Thank you for a fantastic few days respite from the camper van! We've had a fabulous time and hope to be back again for a longer stay."

January 2013

"We loved your fantastic house and this breathtaking location. We had a wonderful time and cannot wait to come back.  You have thought of everything with this house – easy living.  Thank you for everything."

February 2012

"We return again. Thank you. It almost feels like coming home now. We just love it here. Your beautifully comfortable home and the wonderful golf courses."

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